Agreement & Release of Liability Waiver
I declare that I am at least 18 years of age and that I am the legal owner of the pet to groomed, or that I am duly authorized as the legal caretaker to act on behalf of the Owner in his/her absence to obtain care and/or other services for said pet.
I, (hereinafter referred to as “Owner”), understand and agree to the terms set forth in this “Agreement & Release of Liability waiver” (hereinafter referred to as “Agreement”).
To the best of my knowledge, the described pet (hereinafter referred to as “Pet”) has never had an allergic or adverse reaction to any grooming services. Owner is also not aware of Pet having any underlying abnormal medical conditions.
Owner understands that **Dog Wash Pros** (hereinafter referred to as "DWP") is comprised of grooming professionals and other support staff, and that at all times when referring to"DWP", it refers to its entire staff, whether employees, independent contractors, or volunteers.
"DWP" shall exercise precautionary measures to help ensure Pet’s health and safety; however, Owner understands that certain risks are involved with the handling, grooming, and/or care of animals, especially during and as a result of grooming procedures, and as such, it is possible that Pet may sustain injuries, illness, or even death at no fault of "DWP". Owner also understands that there are risks and potential consequences as a result of Owner’s refusal to allow any recommended treatment or care for Pet and/or as a result of Owner’s failure to follow "DWP"s instructions for pre and/or post-grooming care for Pet, for which "DWP" shall not be held responsible.
Owner hereby grants permission and give full consent and authorization to "DWP" to provide grooming services and/or other services to or on behalf of Pet, now and in the future, including, but not limited to, grooming, nail trims, anal gland expressions, and other grooming services. "DWP" is further authorized to handle, transport, and take to the veterinarian listed in the Agreement, and have them care for Pet at their location, grooming facilities, and/or other locations other than "DWP"s mobile unit.
Owner understands that in the event of Pet’s euthanasia, it is the responsibility of Owner to make arrangements and pay for the disposal of Pet’s remains.
Owner gives permission for photos and/or video tape recordings to be taken of Pet, Owner, and Owner’s family, to be used by "DWP" for publicity or other purposes and understands that no compensation shall be made to any person or entity for the use of such photos or video tape recordings.
Any of Pet’s grooming records generated by "DWP" shall be maintained by "DWP" for a period of One (1) year from the date Pet was last seen by "DWP".
"DWP" maintains the right to refuse service to any person or pet for any reason, and shall exercise that right especially if "DWP" believes that, upon examination of Pet, moving forward with any specific grooming procedure, treatment, or service may compromise Pet’s health, safety, or welfare. "DWP" may also refuse to provide service if Pet cannot be properly controlled by Owner or if Pet exhibits aggression which cannot be managed by "DWP" staff. If service is not provided to Pet due to its aggressive behavior, physical condition, or other reason, "DWP" will only charge Owner a $75 fee for appointment time and drive, and will not charge for services not rendered.
Owner is responsible to pay any balance owed for products and services at the time they are provided/rendered. All deposits and payments are non-refundable unless 1) services were not provided due to cancellation by "DWP"; or 2) if any terms depicted on "DWP"’s website state otherwise at the time payment was submitted.
Notwithstanding the terms set forth in the above paragraphs, Owner understands that "DWP"’s fees may increase at any time. As such, if Owner reschedules an appointment, Owner will be responsible to pay the difference/remainder in price being charged at that future time which will be reflected on "DWP"’s website. Should "DWP" reschedule the Pet’s appointment, the prices will remain locked in at the price at which time the original appointment was scheduled.
When Pet is brought to "DWP" for any services which require leaving Pet in "DWP"’s care/custody and later picking up Pet, Owner understands that Pet will not be released to anyone other than Owner or other authorized person. An Authorization must be provided to "DWP" verbally or in writing. Text message will be accepted which must contain Owner’s name, name of Pet, and name and phone number of authorized person). .
"DWP" shall notify Owner when Pet is ready to be picked up. Notification will be provided by verbal communication, via a phone call or text message to Owner. It is Owner’s responsibility to receive Pet in a timely manner and no later than fifteen (15) minutes from the notification to retrieve Pet. In the event Owner exceeds the 15-minute maximum time frame in which to retrieve Pet, a late fee shall be charged to Owner as follows: 5 to 20 minutes late: $25; 21 to 30 minutes late: $50; 31 to 45 minutes late: $75; 46 to 60 minutes late: $100. The late fee is due and payable by Owner at the time Pet is retrieved. Due to the fact that "DWP" is a mobile pet care provider, "DWP" is limited to its ability to house pets. As such, in the event Pet is not retrieved by Owner within one (1) hour and thirty (30) minutes after notification that Pet is ready to be picked up, Pet will be deemed abandoned and the terms set forth in the proceeding paragraph will apply.
In the event Owner does not retrieve Pet prior to "DWP"’s departure from the location at which the services were provided, Pet will be taken to a boarding facility, private foster home, rescue group, or public or private animal shelter for housing and care. Owner may contact "DWP" to ascertain the whereabouts of Pet; however, it is the sole responsibility of Owner to communicate directly with the facility at which Pet is housed to arrange for Pet’s release to Owner. Owner is fully responsible and liable for all charges and fees involving any care of Pet, including, but not limited to, transportation, housing, food, medical or other care, and/or impound or licensing fees for Pet. Owner understands that "DWP" is not responsible for Pet’s care or well-being after it is transferred to any other entity or facility.
The terms set forth above are understood and agreed upon by Owner which may reflect separate or additional terms and conditions as set forth in the Abandonment Law per California Civil Code Section 1834.5 which states:
(a) Notwithstanding any other provision of law, whenever an animal is delivered to a grooming facility, dog kennel, cat kennel, pet grooming parlor, or any other animal care facility pursuant to a written or oral agreement entered into after the effective date of this section, and the owner of the animal does not pick up the animal within 14 calendar days after the day the animal was initially due to be picked up, the animal shall be deemed to be abandoned. The person into whose custody the animal was placed for care shall first try for a period of not less than 10 days to find a new owner for the animal or turn the animal over to a public animal control agency or shelter, society for the prevention of cruelty to animals shelter, humane society shelter, or nonprofit animal rescue group, provided that the shelter or rescue group has been contacted and has agreed to take the animal. If unable to place the animal with a new owner, shelter, or rescue group, the animal care facility may have the abandoned animal euthanized.
(b) If an animal so abandoned was left with a grooming facility or with a facility that has a veterinarian, and a new owner cannot be found pursuant to this section, the grooming facility may euthanize the animal.
(c) Nothing in this section shall be construed to require an animal care facility to euthanize an abandoned animal upon the expiration of the 10-day period described in subdivision (a).
(d) There shall be a notice posted in a conspicuous place, or in conspicuous type in a written receipt given, to warn a person depositing an animal at an animal care facility of the provisions of this section.
(e) An abandoned animal shall not be used for scientific or any other type of experimentation.
Owner hereby releases and holds harmless, "DWP" and its employees, agents, contractors, volunteers, and affiliates, from any liability, claims, damages, or causes of action arising from the grooming services provided to Pet.